Communicate Effectively & Achieve Your Business Objectives


          Gain effective communication skills with in-house training or public courses

We pride ourselves on our flexibility. Wherever practicable we customise our courses to best meet our clients' needs. We explore the reasons for the proposed training, clearly establish course content and determine what outcomes the training is to deliver. The laurel wreath is a symbol of success and achievement.  We expect our clients to be more successful after we have worked with them.


“Lorraine provided two days of training to myself and my senior leadership team.  The training was an outstanding success.  It totally exceeded my expectations, and within two easy and enjoyable days it vastly improved the way we deliver presentations and how we prepare for them.  The power and simplicity of Lorraine’s approach compelled all of us in the course to adopt her techniques.  This is one of the ‘must do’ training courses for any person involved in meetings, not just those giving formal presentations.”
                                                   Carl Hansen   CEO  Electricity Authority

Photo: Training in Stockholm, Sweden. Headquarters of European Investment Bank

Second attempt

Quality small-group public courses

Now everyone has the opportunity to attend presentation & business writing courses run by one of NZ’s top trainers. These are the same courses we run for government departments and businesses in NZ, Australia and the UK. To make attending easier, half-day and two-hour sessions are now offered.
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Who is Lorraine Banks?

Lorraine has over 35 years’ experience in communication skills training. She has run courses in New Zealand, Australia, the UK and Sweden in her specialist areas of presentation and business writing. Lorraine receives enthusiastic feedback from participants at all levels  - from chief executives to junior staff. She has the special skill of making training relevant to participants at different levels and  with varying needs on the same course - akin to a one-on-one trainer, but within a group.
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Worldwide Who’s Who names Lorraine Banks of Laurel Associates Ltd
Professional of the Year in Professional Communications Services (2012)
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I have learned so much and am now so much more confident in structuring and delivering presentations.

- Mark Skelly
  Red Hot Business Coaching

Call us to discuss how we can help improve your business communication skills